This personal touch is great but any size office may want to use the phone feature of an auto-attendant. This allows the calls to be answered every time with a warm, professional, recorded greeting that can be changed easily. The greeting can strengthen the image or corporate branding the company is trying to achieve.
The caller reaches the desired extension by choosing from various options. If the extension is unavailable, there is the option of voicemail.

A sample script of Auto-attendant might sound like:

Thank you for calling Acme Heating and Air, your HVAC dealer for efficient products and excellent service. If you know your party’s extension, you may dial it at any time.

  • For product sales, dial “1”
  • For service scheduling, dial “2”
  • For customer service, dial “3”
  • For accounting, dial “4”
  • To reach the company directory, dial “5”
  • For the operator, dial “0”

Cost savings

Little to no upfront cost and lower your phone bill by approximately 30% monthly.  

Ease of use

You plug the handset into an Ethernet connection, activate the phone, and you have a dial tone.

Increase productivity

Allows employees to have access to their VoIP phone and calls coming directly to it wherever it and they may be.


9729 Parkway E Suite 117 Birmingham, AL 35215

(205) 699-8090