Conference Calls

Conference calls may be an important part of your business. These calls allow the participants to communicate and collaborate. Conference calls are beneficial for in-house training, programs, Ted talks, webinars, etc. Teaching/training customers can also be achieved with conference calls.

A one-on-one call is a direct line between two callers. When you add the third caller, there is no longer a direct line between all the callers. Something must bridge the calls to connect them. A conference bridge is used to facilitate multi-participant calls. The more participants in a conference call the more complicated the process. “Conference bridge” is a catch-all term that may refer to software and/or hardware. Your VoIP provider may provide and host a virtual conference room.

Setting up a conference call begins with invitations, dial-in information, and a PIN if needed. There are many different features available for conference calls. These will be determined by need, VoIP provider, bandwidth, etc.

Vulcan Telecom’s Hosted BPX is the way to connect your business – employees and locations.